KeyBank in 26380 Great Northern Shop Center

Customer Reviews about KeyBank:

• ★ ☆ ☆ ☆ ☆
  I had several issues at this branch. We have multiple accounts with Key and on a recent visit a teller deposited funds into the wrong account of ours. This is a bookkeeping nightmare for us. However we realize that no one is perfect so I was willing to let the matter rest. I requested a prompt call from manager to see how best to fix the problem. He did not return my call in the time frame I requested. I don't know about you but if we make a mistake in our business we fix it right away. We also contact our customer to ensure that their needs are met. There was also another issue where the manager was unresponsive. Consequently I do not recommend doing business with this Key Bank branch.
  By Michael Heyd, July 01, 2017
• ★ ☆ ☆ ☆ ☆
  Representatives at this location are nothing but liars. They get you to sign up with them for services and then lie to you about how you can and cannot make payments for things. They are trying to charge an extra 8 dollars to pay a bill. When you contact the representative they push it off on someone else to make it someone else's fault. I bought a house using their KeyCommunity program and have had nothing but issues with this lender. It takes days for them to respond to simple questions and they answer with false information. I would never recommend Key Bank for anything, not even a bank account. This bank is a rip off.
  By Brittany Lopez, June 10, 2017
• ★ ★ ★ ★ ★
  Great bank. I do lots of business with Keybank. Everyone is friendly, hours are good and Keybank in North Olmsted is easy to do business with.
  By drjaneUSA, March 25, 2017

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